{"id":1188,"date":"2021-12-23T18:18:08","date_gmt":"2021-12-23T09:18:08","guid":{"rendered":"http:\/\/thermosin.jp\/?page_id=1188"},"modified":"2022-09-28T17:15:38","modified_gmt":"2022-09-28T08:15:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/thermosin.jp\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"faqPage\"><section class=\"block faqContent\">\r\n<ul class=\"faqUl\">\r\n \t<li><a href=\"#faq1\">Payment and Purchasing<\/a><\/li>\r\n \t<li><a href=\"#faq2\">Shipment<\/a><\/li>\r\n \t<li><a href=\"#faq3\">Document<\/a><\/li>\r\n \t<li><a href=\"#faq4\">Sample and Test<\/a><\/li>\r\n \t<li><a href=\"#faq5\">Color toning<\/a><\/li>\r\n \t<li><a href=\"#faq6\">Painting information<\/a><\/li>\r\n \t<li><a href=\"#faq7\">About functions<\/a><\/li>\r\n \t<li><a href=\"#faq8\">Storage and disposal<\/a><\/li>\r\n<\/ul>\r\n<section id=\"faq1\">\r\n\t<h3>Payment and Purchasing<\/h3>\r\n\t<div><p class=\"ques\">How to purchase our product?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact from here<\/a> with detail, our whole sales and representative would like to respond you to delivery\/development as soon as possible.<\/p><\/div>\r\n\t<div><p class=\"ques\">How to conduct payment?<\/p><p class=\"answer\" style=\"display: none;\">We have L\/C,T\/T, Pay pal etc. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Do you have Price list?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here<\/a> for more detail.<\/p><\/div>\r\n\t<div><p class=\"ques\">How about dealing conditions?<\/p><p class=\"answer\" style=\"display: none;\">We have prepared variety conditions. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from form.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I individually buy product?<\/p><p class=\"answer\" style=\"display: none;\">Regardless of individual or company, you can purchase. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">How about delivery lead time ?<\/p><p class=\"answer\" style=\"display: none;\">Average Lead Time is 14 Days for Ex Works. If we don't have stock or custom made product, it takes about 3weeks. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from this site form.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I purchase from small amount?<\/p><p class=\"answer\" style=\"display: none;\">We have  4kg\u30fb16kg\u30fb18\u338fdepends on product. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us for more detail.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">How to request Quotation?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq2\">\r\n\t<h3>Shipment<\/h3>\r\n\t<div><p class=\"ques\">Is it possible to deliver a product to any country?<\/p><p class=\"answer\" style=\"display: none;\">Each country has import regulation law, We could check it for you. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">How about shipping fee?<\/p><p class=\"answer\" style=\"display: none;\">We will offer F.O.B.or C.I.F.Tokyo Japan price. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here to send your country!<\/a> <\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq3\">\r\n\t<h3>Document<\/h3>\r\n\t<div><p class=\"ques\">Can I get Safety Data Sheet ?<\/p><p class=\"answer\" style=\"display: none;\">We attach S.D.S. with shipping item on your request.<\/p><\/div>\r\n\t<div><p class=\"ques\">Can I get parameter sheet?<\/p><p class=\"answer\" style=\"display: none;\">In advance of shipment, Parameter sheet will be sent by E-mail.<\/p><\/div>\r\n\t<div><p class=\"ques\">Can I get a catalogue?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/product-list\/\" target=\"_blank\" style=\"text-decoration:underline;\" rel=\"noopener\">You can download Japanese version from here.<\/a>  About your language, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I get technical data sheet?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/product-list\/\" target=\"_blank\" style=\"text-decoration:underline;\" rel=\"noopener\">You can download Japanese version from here.<\/a> About your language, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I get  price Quotation?<\/p><p class=\"answer\" style=\"display: none;\"><a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact from here.<\/a><\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq4\">\r\n\t<h3>Sample and Test<\/h3>\r\n\t<div><p class=\"ques\">Can I get a sample of coated test piece?<\/p><p class=\"answer\" style=\"display: none;\">We are willing to receive your request. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please check from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Is it possible to develop new product by request ?<\/p><p class=\"answer\" style=\"display: none;\">Yes. We would like to discuss it by your request. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I get a sample paint ?<\/p><p class=\"answer\" style=\"display: none;\">Yes. Regarding your request, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">please contact us from here.<\/a><\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq5\">\r\n\t<h3>Color toning<\/h3>\r\n\t<div><p class=\"ques\">What color do you have?<\/p><p class=\"answer\" style=\"display: none;\">We can produce various colors like white and black, red, blue, yellow, gold, silver etc. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I ask color toning by the Munsell standard color chart.?<\/p><p class=\"answer\" style=\"display: none;\">Yes. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a>  \u203bThere are some paints which can not be made color tone.<\/p><\/div>\r\n\t<div><p class=\"ques\">Can you adjust color toning according to the color charts? <\/p><p class=\"answer\" style=\"display: none;\">Yes. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a>  \u203b There are some paints which can not be made color tone.<\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq6\">\r\n\t<h3>Painting information<\/h3>\r\n\t<div><p class=\"ques\">Can I dry coating paint in room temperature?<\/p><p class=\"answer\" style=\"display: none;\">Yes. We have some paints can be dreyed in room temperature, Type B, Type, Chimney etc.<\/p><\/div>\r\n\t<div><p class=\"ques\">What kind of surface treatment is needed before paiting?<\/p><p class=\"answer\" style=\"display: none;\">We recommend various surface treatment like degreasing, blasting, scraping, depends on paint. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">What is the baking temperature after coating?<\/p><p class=\"answer\" style=\"display: none;\">It depends on the product ( 180\u2103,250\u2103,380\u2103 ) <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">What kind of materials could be painted?<\/p><p class=\"answer\" style=\"display: none;\">We can paint on iron, stainless steel, aluminum, carbon, glass. About another material, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">please contact from here.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">How long is a good painting interval ?<\/p><p class=\"answer\" style=\"display: none;\">5 min to 3 hours. It depends on paints or the material to be painted, and the temperature and humidity. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us for more detail.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">If I paint thicker than recommendable coating thickness, a function would be better?<\/p><p class=\"answer\" style=\"display: none;\">Each product has each appropriate coating thickness. Please check it on product explanation sheet. Thicker coat may causes cracks or bubbling.<\/p><\/div>\r\n\t<div><p class=\"ques\">Additional thinner make the painting area bigger ?<\/p><p class=\"answer\" style=\"display: none;\">Each product has each appropriate rate of thinner. Thinner than criteria, it has a risk to lost function of coating.<\/p><\/div>\r\n\t<div><p class=\"ques\">Can I paint by brush?<\/p><p class=\"answer\" style=\"display: none;\">Yes. You can use variety brushes, splay and roller etc. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here for more detail.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">How to peel out the lasted coating?<\/p><p class=\"answer\" style=\"display: none;\">It depends on coated material and coating thickness. Please physically remove it by peeling tools and proper method. Please contact us from here.<\/p><\/div>\r\n\t<div><p class=\"ques\">Can I ask you painting work?<\/p><p class=\"answer\" style=\"display: none;\">Yes. We can paint for you. Please inform us the size and material of the product will be painted, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">please contact us by the inquiry form.<\/a><\/p><\/div>\r\n\t<div><p class=\"ques\">Can I ask you painting and baking?<\/p><p class=\"answer\" style=\"display: none;\">Yes. We can paint and bake for you. Since the size of oven is limited, <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">please contact us by the inquiry form.<\/a><\/p><\/div>\r\n<\/section>\r\n\r\n<section id=\"faq7\">\r\n\t<h3>About functions<\/h3>\r\n\t<div>\r\n\t\t<p class=\"ques\">What is Highly-functional paint?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">All coatings have a function to protect materials and get design beautiful. We add further more functions such as heat resistance and acid resistance ,electricity control ,slippery, abrasion resistance etc. variety functions by just one coat.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What kind of highly functional paint do you have?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Strong for heat, strong for acid, slippery, heat insulative, eco-friendly,stain-resistant, etc.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What is maximum heat resistance temperature?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">From room temperature to Muximum 800\u2103 for coating material Temp.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What is finger touch evaluation?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">It stands for the state of non stick with light finger touch.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">How to know the hardness of coating?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">We measur coating surface hardeness by pencil hardness(6B to\uff16H). We note it in each product explanation sheet. <\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What should we pay attention to after painting?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Please gradually raise the temperature to specified temperature for each paint. Rapid temperature rise may cause peeling off and swells.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What is a different Water-based and Solvent type?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Solvent type is diluted by Organic solvent. Water-based paints can be diluted by drinking water and are kind for people and eco-friendly.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What do you pay attention for environment problem?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">We have environment friendly paints and keep developping for a sustainable future.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">What is Eco-friendly paint?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">It is a paint for saving environment and it reduce V.O.C. which causes air pollution.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">Do you have a paint which is good for acid resistant?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Yes. We have\u300cChimney\u300dand\u300cGreen paint for Heat and Acid resistant \u300detc. <a href=\"https:\/\/thermosin.jp\/en\/contact\/\" style=\"text-decoration:underline;\">Please contact us from here.<\/a><\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">Can I mix with a paint of another company or another grade?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">No. You should not mix them. Each paint is designed and composed in appropriate composition and ingredients.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">Do you have painting work?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Yes. We can paint your product and baking to complete coating.<\/p>\r\n\t<\/div>\r\n<\/section>\r\n\r\n<section id=\"faq8\">\r\n\t<h3>Storage and disposal <\/h3>\r\n\t<div>\r\n\t\t<p class=\"ques\">How to store product?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">Keep seal it tightly and store in well ventilated place ,no direct sunshine,and cool. After opening cap, Please close tightly, and use in ASAP.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">How to dispose paint?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">If it is not large amount, wipe and soak to cloth and can be disposed as burnable trash. In the case of amount is large, Please ask authorized waste disposal company in your local Government.<\/p>\r\n\t<\/div>\r\n\t<div>\r\n\t\t<p class=\"ques\">How long is a life of paint?<\/p>\r\n\t\t<p class=\"answer\" style=\"display: none;\">It depends on the paint and storage condition and sealing condition. Please finish to use within 6 months after production date.<\/p>\r\n\t<\/div>\r\n<\/section>\r\n<\/section><\/section>","protected":false},"excerpt":{"rendered":"Payment and Purchasing Shipment Document Sample and Test Color toning Painting information About functions Sto &hellip; <p class=\"link-more\"><a href=\"https:\/\/thermosin.jp\/en\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> \"FAQ\"<\/span><\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_locale":"en_US","_original_post":"http:\/\/thermosin.jp\/?page_id=901"},"acf":[],"_links":{"self":[{"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/pages\/1188"}],"collection":[{"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":22,"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/pages\/1188\/revisions"}],"predecessor-version":[{"id":1744,"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/pages\/1188\/revisions\/1744"}],"wp:attachment":[{"href":"https:\/\/thermosin.jp\/wp-json\/wp\/v2\/media?parent=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}